Innovation and digitisation of processes are among the biggest HR predictions in the workplace in 2022. HR experts have revealed this in the last edition of CarvinClay Business Insights Series.
Speaking on the theme “Beyond 2021: Shaping the Workplace Culture for the Future”, seasoned HR practitioners across multi-industries shared various insights, trends and predictions in HR in the coming years.
The Managing Director of CarvinClay People Development, Nixon Amoah-Awuah, mentioned that there are a few things that 2021 taught us which would carry on into 2022.
“One of them is automation and digitisation of processes. As uncertainty continues to hang around, organisations will be looking at how best they can deliver without much human intervention”, he said.
Citing the new labour regulation passed by Portugal’s Parliament that bans employers from contacting employees outside of working hours, the ace HR practitioner mentioned changes in labour regulations as one of the trends of 2022. Nixon also added that mental health and well-being, compulsory vaccination and reskilling and upskilling are among the elements that would accelerate in the coming years.
The HR Director for Vodafone Ghana, Hannah Ashiokai Akrong, disclosed that organisational culture has never been as prominent as it is today, crediting it as one of the key elements that has supported the growth of many organisations during this time of turbulence.
Ashiokai described a company culture as the values and beliefs that hold employees together and what you have in place even when you have dispersed employees all over and you are recruiting from a global workforce, reiterating that these values are shared through meetings, onboarding, recruitment, and training programmes.
In building a culture, she recommended that business leaders have to establish various avenues for employees to engage, have an open and good employee discussion, and maintain a high level of trust among them.
Sharing her summary of 2021, Ashiokai said: “What has impressed me the most is how resilient the human spirit is. We have literally been able to send whole organisations and employees remotely, for both big and small businesses. We had to either adapt or go out of business. The human spirit of resilience plus technology came together. We have seen so much innovation this year and shown what we can when we are through it”.
A Leadership Consultant at Alica Consulting, Andy Osei Okrah described 2021 as innovative but challenging.
“If we entered 2021 thinking that the Covid 19 pandemic had ended, then we were not ready for what was ahead. 2021 has been challenging but innovative. We realised that the Covid was not going so organisations and their people were still innovating and seeing how best we can live with this situation. Flexible working was all over. We started to see remote and hybrid working models even in public sector organisations and finding how best performance can still go on in these situations”, he indicated
The webinar was well attended by many industry professionals including Labour Expert, Mr. Austin Gamey, who also advised that employers have to utilise EAPs effectively in communicating employees’ concerns.
Click here to learn more about building a successful workforce culture for 2022.